Allstate Insurance Agent
Tom Heffner, Boise, ID

3601 W Overland Rd

Boise, ID 83705

Call

(208) 345-8311to quote by phone

Call

(208) 345-8311to quote by phone

Call

(208) 345-8311to quote by phone

Call

(208) 345-8311to quote by phone

Select a product to get a quote

Auto insurance

Home insurance

Renters insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	8:30 AM - 5:30 PM
Tue	8:30 AM - 5:30 PM
Wed	8:30 AM - 5:30 PM
Thu	8:30 AM - 5:30 PM
Fri	8:30 AM - 5:00 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(208) 345-8311

3601 W Overland Rd
Boise, ID 83705
US

Landmarks

Overland Rd between Latah and Owyhee St Right across from O' Reilly Auto Parts

1065 E Winding Creek Dr,

Ste 240

Eagle, ID 83616

Areas Served

Boise, Meridian, Eagle

Additional Contact

Fax: (208) 345-9361

Languages

English

Social

Tom Heffner: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Tom Heffner

2023 “Good Hands” Field Goal Net Program

Products we offer:

Car Insurance Agent in Boise
Car Insurance Agent in Boise
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Boise
Home Insurance Agent in Boise
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Boise
Condo Insurance Agent in Boise
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance Agent in Boise
Renters Insurance Agent in Boise
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Motorcycle Insurance Agent in Boise
Motorcycle Insurance Agent in Boise
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Boise
Business Insurance Agent in Boise
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Boise
Life Insurance Agent in Boise
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Boise
ATV Insurance Agent in Boise
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Boise
Boat Insurance Agent in Boise
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

30+

Years of
Experience

25+

Years in the
Community

Your Local Allstate Team

Diana Armstrong

Sales

Diana started with the Agency in January 2008, after relocating here from Las Vegas to be closer to family. Since then, she’s made Boise her home, and enjoys a variety of activities the valley has to offer. She is a huge dog lov

Lacey Lee

Sales

Lacey graduated from the University of Idaho with a degree in Clothing, Textiles, & Design. After a few years of experience in personal styling and merchandising, she moved to Boise to be closer to family. Lacey began her journey with this agency in 2011. She enjoys being with her husband and their two Chocolate Labs spending time in their beautiful backyard.

Maia Howard

Customer Care

Maia started at the agency in 2025. She was born and raised in Boise. She spends most of her time with her husband, family and friends. She enjoys watching football and basketball, reading, cooking and working out. GO DUCKS!

Bowman Starr

Sales

Bowman is Boise born and raised, and he is a multi-degree holder through two universities. In his spare time, Bowman is an avid outdoorsman and general tinkerer. Dirt bikes, motorcycles, snowmobiles, trucks, go karts; anything with an engine or needing to be fixed means he is interested. He has been in the insurance industry since 2022 and excels at tailoring coverage to correctly cover all assets and lifestyles for personal or business insurance needs.

Emma Baucom

Customer Care

Emma grew up in Northern California and spent her early years playing competitive soccer and running cross country and track & field. In 2019, she moved to Idaho to attend Boise State University, where she earned her degree in visual arts and sculpture. She spends most of her time with her labradoodle and orange tabby cat, and her favorite hobbies include cooking, fly fishing, and camping in the summer.

Ken Lavier

Agency Manager / Sales

Ken was born and raised in Richmond, VA and is a graduate from the University of Miami class of 03'. Ken is married with 3 daughters, so in his spare time he's running around trying to keep up with them. He started with our agency in November 2003, and can help with anything from home/auto to small business and life insurance.

Cecelia Brist

Sales

Amber Young

Customer Care

Amber started working at the Agency in 2021 after relocating from the Bay Area to the Treasure Valley. She is passionate about Customer Service and helping customers with their insurance needs. She loves living in Idaho and apprec

Xochitl Luciano

Sales

Allstate Insurance Agent Reviews

matthew bateman

May. 31, 2026

Agent Response

Hey Matthew, thank you for the feedback. We don't

Hey Matthew, thank you for the feedback. We don't show any recent notes on your account, what can we improve?

daniel vizzare

May. 31, 2026

I trust the Heffner agency with my insurance needs. The pay per mile car insurance is fair and the home insurance is goo

I trust the Heffner agency with my insurance needs. The pay per mile car insurance is fair and the home insurance is good value for the money.

Agent Response

Thanks, Daniel - glad to hear Milewise has been a

Thanks, Daniel - glad to hear Milewise has been a good fit for you and your family! Your trust in our team means a lot, thank you for taking the time to leave us feedback.

jan saindon

May. 27, 2026

Agent Response

Thank you, Jan, for your positive feedback!

melissa cochran

May. 26, 2026

Agent Response

Thank you!

craig henningfeld

May. 25, 2026

Service and a helpful attitude.

Agent Response

Thanks, Craig! We appreciate your business, and th

Thanks, Craig! We appreciate your business, and the kind words.

jessica bertagnolli

May. 14, 2026

Agent Response

Thank you for your feedback and for being a valued

Thank you for your feedback and for being a valued customer - we hope you're having a great summer so far.

curtis barber

May. 10, 2026

Great service

Agent Response

You and your family are always a pleasure to work

You and your family are always a pleasure to work with, Curt! Thank you for the many years of business, we appreciate your feedback.

james hamlin

May. 6, 2026

Agent Response

Thank you for the feedback!

peter lofas

Apr. 30, 2026

Agent Response

We're thrilled to hear that you've had a great exp

We're thrilled to hear that you've had a great experience with our team - thank you for taking the time to leave us feedback!

tracey sturm

Apr. 21, 2026

The people are all very helpful and friendly.

Agent Response

Thank you for the feedback - anything we can do to

Thank you for the feedback - anything we can do to improve?

victor kelley

Apr. 9, 2026

Very helpful staff. Every time I call I get assistance quickly.

Agent Response

Thank you for the kind words!

lynn fleming

Apr. 3, 2026

Always great. Thank you.

Agent Response

Thanks, Lynn! We appreciate the feedback, and you'

Thanks, Lynn! We appreciate the feedback, and you've always been easy to work with.

anthony guarino

Apr. 1, 2026

Thanks Tom, you and your wonderful assistant who has alway been there for me . The two of you make great team. Thanks,

Thanks Tom, you and your wonderful assistant who has alway been there for me . The two of you make great team.
Thanks, Tony

Agent Response

Hi Tony, from Tom and the entire team here - thank

Hi Tony, from Tom and the entire team here - thank you! We're glad to hear your experience with our office has been a positive one.

richard hazzard

Mar. 30, 2026

Agent Response

Thank you!

georgia hagler

Mar. 25, 2026

Agent Response

Thank you, Georgia! We hope 2026 is treating you w

Thank you, Georgia! We hope 2026 is treating you well so far.

daniel salemi

Mar. 18, 2026

Every time I've had a question or needed help, the office came through!

Agent Response

Thanks, Daniel! We love seeing feedback like this,

Thanks, Daniel! We love seeing feedback like this, and are so glad our team comes through consistently.

patrick harrington

Mar. 17, 2026

This agency is extremely helpful!

Agent Response

Thank you, Patrick, for your kind words!

debbie torres

Mar. 11, 2026

Agent Response

Hi Debbie, thank you for sharing your feedback. We

Hi Debbie, thank you for sharing your feedback. We appreciate your input and are committed to improving our services. If you have any specific concerns, please feel free to reach out to TomHeffner@allstate.com. Your satisfaction is important to us.

t robertson

Mar. 9, 2026

Agent Response

Thanks, TJ! We hope 2026 is treating you well.

joscelyn orelus

Mar. 7, 2026

Wonderful!

Agent Response

Thank you, Joscelyn, for your wonderful feedback!

Allstate Online Review Policy

Your Local Allstate Team

Diana Armstrong

Sales

Lacey Lee

Sales

Maia Howard

Customer Care

Bowman Starr

Sales

Emma Baucom

Customer Care

Ken Lavier

Agency Manager / Sales

Cecelia Brist

Sales

Amber Young

Customer Care

Xochitl Luciano

Sales

Frequently asked questions

What are your agency hours?

Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

No, we do not have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English

Do you have more than one location?

1065 E Winding Creek Dr, Eagle, ID

Tom Heffner is insurance licensed in the state(s) of Idaho, Oregon, Utah, and Wyoming. If you do not reside in the state(s) of Idaho, Oregon, Utah, or Wyoming, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®