Allstate Insurance Agent Tonia Maxwell

Allstate Insurance Agent 
Tonia MaxwellNorwalk, OH

Elite Agent
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Location Details

Office Hours

Day of the WeekHours
MonAvailable by appointment8:00 AM - 7:00 PM
TueAvailable by appointment8:00 AM - 5:00 PM
WedAvailable by appointment8:00 AM - 5:00 PM
ThuAvailable by appointment8:00 AM - 5:00 PM
FriAvailable by appointment8:00 AM - 5:00 PM
SatAvailable by appointment
SunClosed
After-hours appointments available.
Available 24/7 at

11 E Main St
Norwalk, OH 44857
US

Map of 11 E Main St in Norwalk

Landmarks

We are located on the north side of Main St on the same block as the courthouse.

Areas Served

Bellevue, Clyde, Huron, Berlin Heights, Monroeville

Languages

English, Spanish
Tonia Maxwell: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Tonia Maxwell

As Norwalk natives, my husband Joe and I couldn’t think of a better place to raise our four kids. There’s a reason Joe and I have lived and worked here since 1995—this is our home, and we’re happy to hear it’s your home, too. We truly understand what our small-town community is about, and we enjoy helping families like yours protect what’s most important—your family, your home, your life.


Since 2005, our Norwalk location has assisted with coverage decisions in the community, including homeowners, auto, life, business, and renters insurance. Step into our office and you’ll enter a warm, inviting environment, where everyone is treated like family. Here, we can assist you with your strategy so you can achieve your personal financial goals—from saving up for your kid’s college fund to prepping for retirement.


When it comes to customers, we recognize that each person has their own concerns and needs, and providing one-on-one attention and support is where we truly thrive.


If I’m not in the office, you’ll typically find me keeping up with my kids’ extracurricular activities, or cooking one of my famous pasta dinners (the dish my family loves most? Asiago chicken pasta with sun-dried tomatoes). Our family loves to travel and getting to know new cities and their locals, but it’s always comforting to come back home to Norwalk, where I sit on the board for the Teen Leadership Corps Board and Project Leadership of Huron County.


If you happen to be in the Huron County vicinity, don't hesitate to drop by for a quote.
You'll find our office conveniently situated in uptown Norwalk, on the north side of Main Street, close to the courthouse.
Give us a call at 661-239-8950 for a complimentary quote today.

As Norwalk natives, my husband Joe and I couldn’t think of a better place to raise our four kids. There’s a reason Joe and I have lived and worked here since 1995—this is our home, and we’re happy to hear it’s your home, too. We truly understand what our small-town community is about, and we enjoy helping families like yours protect what’s most important—your family, your home, your life.


Since 2005, our Norwalk location has assisted with coverage decisions in the community, including homeowners, auto, life, business, and renters insurance. Step into our office and you’ll enter a warm, inviting environment, where everyone is treated like family. Here, we can assist you with your strategy so you can achieve your personal financial goals—from saving up for your kid’s college fund to prepping for retirement.


When it comes to customers, we recognize that each person has their own concerns and needs, and providing one-on-one attention and support is where we truly thrive.


If I’m not in the office, you’ll typically find me keeping up with my kids’ extracurricular activities, or cooking one of my famous pasta dinners (the dish my family loves most? Asiago chicken pasta with sun-dried tomatoes). Our family loves to travel and getting to know new cities and their locals, but it’s always comforting to come back home to Norwalk, where I sit on the board for the Teen Leadership Corps Board and Project Leadership of Huron County.


If you happen to be in the Huron County vicinity, don't hesitate to drop by for a quote.
You'll find our office conveniently situated in uptown Norwalk, on the north side of Main Street, close to the courthouse.
Give us a call at 661-239-8950 for a complimentary quote today.

Products we offer:

20+
Years of
Experience
30+
Years in the
Community
Elite Agent
Bachelor Of Business Administration-Bowling Green State University
Master Of Business Administration-Ashland University
Allstate Leader's Forum-9 years
Circle Of Champions Award-9 years
Honor Ring-10 years
Inner Circle Elite Award-7 years
National Conference Award-4 years
Ray Lynch Community Service Award-1 years
Project Leadership Board 2007 - 2016
Piggyback Foundation
Youth Volleyball, Basketball and Softball Coach 2013 - 2015
Hands in the Community - 2009, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2021,2023, 2024
Teen Leadership Corps Board President 2018 - 2021
Huron County Chamber Board 2017 - 2023
Norwalk Area Chamber of Commerce
Piggyback Foundation
Youth Volleyball and Softball Coach
NCS Parent Teacher Organization
Allstate Regional Advisory Board
Allstate National Advisory Board

Your Local Allstate Team

Allstate Insurance Agent Reviews

Rating 4.5
Rating 5.0
Great service. No issues.
Photo of agent
Agent Response
Thank you for your positive feedback! My team and
Thank you for your positive feedback! My team and I are thrilled to hear that you've had a great experience with our service. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance, feel free to reach out. We are grateful to have your home and auto insurance with our local agency. Tonia
Rating 2.5
I am in Sandusky and dont know why I have an agent in Norwalk since my agent David Haerr left.
Photo of agent
Agent Response
Hi Nancy, I understand your concern about having a
Hi Nancy, I understand your concern about having an agent in Norwalk. You were assigned to us due to our great service reputation. We value your feedback and want to ensure you're comfortable with your service. Please reach out to ToniaMaxwell@allstate.com so we can discuss your preferences and find a solution that works for you. You can also call me at 419-668-8016. Thank you for being with us. Tonia
Rating 5.0
Photo of agent
Agent Response
Thank you, Jack, for your positive feedback and fo
Thank you, Jack, for your positive feedback and for being a valued customer. We love to hear that you're satisfied with our services. Your trust in us is greatly appreciated, and we look forward to continuing to meet your insurance needs. Thanks for being a great customer. If you ever have any questions or need assistance, feel free to reach out, 419-668-8016! Tonia
Rating 5.0
Rating 4.0
Fine
Photo of agent
Agent Response
Thank you, Ben, for your feedback and for choosing
Thank you, Ben, for your feedback and for choosing us for your home and auto insurance. We're glad to have you as a customer and appreciate you supporting our local agency. If you have any suggestions or need assistance, feel free to reach out to me at ToniaMaxwell@allstate.com or call our team at 419-668-8016. Thanks again! Tonia
Rating 5.0
Rating 4.5
I got everthing I asked resolved. Thanks!
Rating 0.0
Not good. Switched over to Allstate by recommendation from my sister. They billed my mortgage company, inspected my home
Not good. Switched over to Allstate by recommendation from my sister. They billed my mortgage company, inspected my home and told me they couldn't insure my house. Never cancelled my other insurance like they said they would. Sent me a check for what they billed my escrow, minus about three hundred dollars. Never honored the recommendation my sister gave. Very disappointed
Photo of agent
Agent Response
Hi William, I'm sorry to hear about your experienc
Hi William, I'm sorry to hear about your experience. Sometimes property conditions can impact our ability to extend coverage and the billing was different since we did continue insurance to allow time for corrections while keeping coverage in place. We appreciate your feedback and understand your disappointment. I will call you directly or please email me at ToniaMaxwell@allstate.com so we can address your concerns directly. Thank you for bringing this to our attention.
Rating 5.0
Photo of agent
Agent Response
Thank you, Sandra, for your 5 Star review! As a va
Thank you, Sandra, for your 5 Star review! As a valued customer, your satisfaction is our top priority. If you ever need assistance, feel free to reach out and thank you for being with our local agency.
Rating 3.0
Fine. No problem.
Rating 4.5
I've only really had experience with your Company when I first signed up. I immediately used Auto Pay, and don't hear fr
I've only really had experience with your Company when I first signed up. I immediately used Auto Pay, and don't hear from them unless they put a message in my App, or, leave me a Text to let me know when they'll be withdrawing my payment.
Rating 4.5
Zach was awesome I liked talking to him although I talked to some friends they said you guys dropped them when they made
Zach was awesome I liked talking to him although I talked to some friends they said you guys dropped them when they made a claim I’m gonna take a shot but I hope that isn’t true
Rating 4.0
Rating 5.0
Photo of agent
Agent Response
Thank you, Douglas, for your five-star review. My
Thank you, Douglas, for your five-star review. My team and I are pleased to know that you are happy with your experience with us. As a long-time customer, your trust and satisfaction are important to us. If you ever need assistance with your insurance, feel free to reach out. Tonia
Rating 5.0
Rating 5.0
We are very satisfied with our Allstate team. Anytime we needed them or had a question about our policy them took care o
We are very satisfied with our Allstate team. Anytime we needed them or had a question about our policy them took care of us immediately.
Rating 5.0
Rating 5.0
Very easy to work with, good communication.
Photo of agent
Agent Response
Thank you, Clayton, for your kind words! We're thr
Thank you, Clayton, for your kind words! We're thrilled to hear that you found our communication effective and working with us easy. Your feedback about our insurance agency is greatly appreciated, and we're here to assist you. Thank you for being with our local office.
Rating 5.0
Very helpful and professional.
Photo of agent
Agent Response
Thank you for taking time to review our local insu
Thank you for taking time to review our local insurance agency. We love to hear that you found our service helpful and professional. Your satisfaction is our priority, and we appreciate your feedback. Thank you for trusting us with your home, auto, and motorcycle insurance.

Your Local Allstate Team

Frequently asked questions

What are your agency hours?
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Are you open on weekends?
Saturday:
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
Tonia Maxwell is insurance licensed in the state(s) of Ohio. If you do not reside in the state(s) of Ohio, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.
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