

Allstate Insurance Agent
Tonia Maxwell, Norwalk, OH
Location Details
Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | Available by appointment8:00 AM - 7:00 PM |
| Tue | Available by appointment8:00 AM - 5:00 PM |
| Wed | Available by appointment8:00 AM - 5:00 PM |
| Thu | Available by appointment8:00 AM - 5:00 PM |
| Fri | Available by appointment8:00 AM - 5:00 PM |
| Sat | Available by appointment |
| Sun | Closed |
11 E Main St Norwalk, OH 44857 US
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Areas Served
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Local Allstate Insurance Agent: Tonia Maxwell
































As Norwalk natives, my husband Joe and I couldn’t think of a better place to raise our four kids. There’s a reason Joe and I have lived and worked here since 1995—this is our home, and we’re happy to hear it’s your home, too. We truly understand what our small-town community is about, and we enjoy helping families like yours protect what’s most important—your family, your home, your life.
Since 2005, our Norwalk location has assisted with coverage decisions in the community, including homeowners, auto, life, business, and renters insurance. Step into our office and you’ll enter a warm, inviting environment, where everyone is treated like family. Here, we can assist you with your strategy so you can achieve your personal financial goals—from saving up for your kid’s college fund to prepping for retirement.
When it comes to customers, we recognize that each person has their own concerns and needs, and providing one-on-one attention and support is where we truly thrive.
If I’m not in the office, you’ll typically find me keeping up with my kids’ extracurricular activities, or cooking one of my famous pasta dinners (the dish my family loves most? Asiago chicken pasta with sun-dried tomatoes). Our family loves to travel and getting to know new cities and their locals, but it’s always comforting to come back home to Norwalk, where I sit on the board for the Teen Leadership Corps Board and Project Leadership of Huron County.
If you happen to be in the Huron County vicinity, don't hesitate to drop by for a quote.
You'll find our office conveniently situated in uptown Norwalk, on the north side of Main Street, close to the courthouse.
Give us a call at 661-239-8950 for a complimentary quote today.
As Norwalk natives, my husband Joe and I couldn’t think of a better place to raise our four kids. There’s a reason Joe and I have lived and worked here since 1995—this is our home, and we’re happy to hear it’s your home, too. We truly understand what our small-town community is about, and we enjoy helping families like yours protect what’s most important—your family, your home, your life.
Since 2005, our Norwalk location has assisted with coverage decisions in the community, including homeowners, auto, life, business, and renters insurance. Step into our office and you’ll enter a warm, inviting environment, where everyone is treated like family. Here, we can assist you with your strategy so you can achieve your personal financial goals—from saving up for your kid’s college fund to prepping for retirement.
When it comes to customers, we recognize that each person has their own concerns and needs, and providing one-on-one attention and support is where we truly thrive.
If I’m not in the office, you’ll typically find me keeping up with my kids’ extracurricular activities, or cooking one of my famous pasta dinners (the dish my family loves most? Asiago chicken pasta with sun-dried tomatoes). Our family loves to travel and getting to know new cities and their locals, but it’s always comforting to come back home to Norwalk, where I sit on the board for the Teen Leadership Corps Board and Project Leadership of Huron County.
If you happen to be in the Huron County vicinity, don't hesitate to drop by for a quote.
You'll find our office conveniently situated in uptown Norwalk, on the north side of Main Street, close to the courthouse.
Give us a call at 661-239-8950 for a complimentary quote today.
Products we offer:
- Car Insurance Agent in Norwalk
Car Insurance Agent in Norwalk
- Home Insurance Agent in Norwalk
Home Insurance Agent in Norwalk
- Condo Insurance Agent in Norwalk
Condo Insurance Agent in Norwalk
- Renters Insurance Agent in Norwalk
Renters Insurance Agent in Norwalk
- Motorcycle Insurance Agent in Norwalk
Motorcycle Insurance Agent in Norwalk
- Business Insurance Agent in Norwalk
Business Insurance Agent in Norwalk
- Life Insurance Agent in Norwalk
Life Insurance Agent in Norwalk
- ATV Insurance Agent in Norwalk
ATV Insurance Agent in Norwalk
- Boat Insurance Agent in Norwalk
Boat Insurance Agent in Norwalk
Experience
Community

Your Local Allstate Team


Wrigley
Wrigley is the friendly golden retriever behind the smiles at our Norwalk agency! Based right here in Norwalk, she proudly serves families and businesses throughout Milan, Monroeville, Bellevue, Sandusky, Huron, and communities all across Ohio.
As our official agency mascot, Wrigley focus' on tail-wagging customer service and “fetching” coverage options for customers. Whether it’s auto insurance, home insurance, renters insurance, or small business insurance, she believes protection should feel simple, local, and trustworthy.
She’s a big fan of long walks through town, meeting local families, and keeping a watchful eye over what matters most to you. Much like a golden retriever, our agency is loyal, dependable, and always ready when you call.
Wrigley’s mission?
To help you protect your pack like it’s her own.
Stop by our Norwalk office and say hello — she’s always ready to lend a paw and help you feel confident about your coverage. 🐶

Iris Kessler

Anita Osborn
With over 20 years of experience in and around the insurance industry, Anita brings a wealth of knowledge, understanding, and genuine compassion to her role. Having been in and out of the business throughout the years, she offers seasoned insight along with a warm, approachable presence. She enjoys assisting walk-in customers, answering questions, and helping see each person receives the attention and support they deserve.
Anita is a proud mom of three grown children and treasures time spent with her family and friends. When she has a quiet moment, she enjoys walking outdoors and appreciating the simple things in life.
For Anita, helping others isn’t just part of the job — it’s a natural extension of who she is.

Dina Rinkus
A Michigan native now proudly living in Lorain County with her husband, Dina brings Midwestern values, honesty, and a strong sense of community to everything she does. She is passionate about informing customers and believes that informed decisions are confident decisions. Dina takes the time to walk customers through their options, answer questions, and help build personalized coverage that fit comfortably within their budget — without sacrificing the protection their families need.
When she’s not helping customers, you’ll find Dina cheering on her kids at their many activities, staying involved in her community, or making trips back to her Michigan hometown to reconnect with family and friends.
For Dina, insurance isn’t just about policies — it’s about people, protection, and peace of mind.

Jenny Krainess
Jenny specializes in handling customer policy reviews, helping each customer's coverage continue to meet their changing needs. She takes pride in helping families feel confident that they’re properly protected while also identifying opportunities to better serve them. Her experience, attention to detail, and genuine care consistently earn her high praise — and it’s no surprise that customers absolutely love working with her.
Outside of the office, Jenny is a proud and dedicated mom who spends much of her time cheering on her daughter at their cheerleading and gymnastics competitions. She and her husband also enjoy spending quality time together as a family and making memories through travel whenever they can.
For Jenny, insurance is more than policies — it’s about relationships, trust, and helping every family feel secure and valued.
Allstate Insurance Agent Reviews










Your Local Allstate Team

Tina Johnston

Wrigley
Wrigley is the friendly golden retriever behind the smiles at our Norwalk agency! Based right here in Norwalk, she proudly serves families and businesses throughout Milan, Monroeville, Bellevue, Sandusky, Huron, and communities all across Ohio.
As our official agency mascot, Wrigley focus' on tail-wagging customer service and “fetching” coverage options for customers. Whether it’s auto insurance, home insurance, renters insurance, or small business insurance, she believes protection should feel simple, local, and trustworthy.
She’s a big fan of long walks through town, meeting local families, and keeping a watchful eye over what matters most to you. Much like a golden retriever, our agency is loyal, dependable, and always ready when you call.
Wrigley’s mission?
To help you protect your pack like it’s her own.
Stop by our Norwalk office and say hello — she’s always ready to lend a paw and help you feel confident about your coverage. 🐶

Iris Kessler

Anita Osborn
With over 20 years of experience in and around the insurance industry, Anita brings a wealth of knowledge, understanding, and genuine compassion to her role. Having been in and out of the business throughout the years, she offers seasoned insight along with a warm, approachable presence. She enjoys assisting walk-in customers, answering questions, and helping see each person receives the attention and support they deserve.
Anita is a proud mom of three grown children and treasures time spent with her family and friends. When she has a quiet moment, she enjoys walking outdoors and appreciating the simple things in life.
For Anita, helping others isn’t just part of the job — it’s a natural extension of who she is.

Dina Rinkus
A Michigan native now proudly living in Lorain County with her husband, Dina brings Midwestern values, honesty, and a strong sense of community to everything she does. She is passionate about informing customers and believes that informed decisions are confident decisions. Dina takes the time to walk customers through their options, answer questions, and help build personalized coverage that fit comfortably within their budget — without sacrificing the protection their families need.
When she’s not helping customers, you’ll find Dina cheering on her kids at their many activities, staying involved in her community, or making trips back to her Michigan hometown to reconnect with family and friends.
For Dina, insurance isn’t just about policies — it’s about people, protection, and peace of mind.

Jenny Krainess
Jenny specializes in handling customer policy reviews, helping each customer's coverage continue to meet their changing needs. She takes pride in helping families feel confident that they’re properly protected while also identifying opportunities to better serve them. Her experience, attention to detail, and genuine care consistently earn her high praise — and it’s no surprise that customers absolutely love working with her.
Outside of the office, Jenny is a proud and dedicated mom who spends much of her time cheering on her daughter at their cheerleading and gymnastics competitions. She and her husband also enjoy spending quality time together as a family and making memories through travel whenever they can.
For Jenny, insurance is more than policies — it’s about relationships, trust, and helping every family feel secure and valued.
Frequently asked questions
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Sunday: Closed
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.




