Allstate Insurance Agent Virginia Serrano

Allstate Insurance Agent 
Virginia SerranoCicero, IL

Elite Agent
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Auto insurance
Home insurance
Condo insurance
Renters insurance
Motorcycle insurance
ATVATV
ATV insurance

Location Details

Office Hours

Day of the WeekHours
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 5:00 PM
Sat10:00 AM - 2:00 PM
SunClosed
Available 24/7 at

5705 W Cermak Rd
Cicero, IL 60804
US

Map of 5705 W Cermak Rd in Cicero

Landmarks

Our office is located on Cermak Rd and 57th Ave

Areas Served

Berwyn, Chicago, North Riverside, Riverside, Oak Park

Additional Contact

Languages

English, Spanish
Virginia Serrano: Allstate Insurance

Local Allstate Insurance Agent: Virginia Serrano

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Virginia Serrano began her career in the insurance industry in December of 2000 and has been proudly serving local residents ever since. In November of 2022, she opened her Allstate agency with a mission to help people protect what matters most. Her dedication to customer service and community engagement earned her agency the prestigious Best in Company award in both 2023 and 2024.
Virginia enjoys meeting families and building lasting relationships with customers. She leads a passionate team of three staff members—her son Christian, Valeria, and Jacqueline—who are all committed to providing exceptional support and help.
Outside of work, Virginia finds joy in exercising and spending time outdoors. Whether she’s hiking trails, exploring nature, or relaxing at the beach, she values the balance that comes from staying active and connected to the environment.
Virginia Serrano began her career in the insurance industry in December of 2000 and has been proudly serving local residents ever since. In November of 2022, she opened her Allstate agency with a mission to help people protect what matters most. Her dedication to customer service and community engagement earned her agency the prestigious Best in Company award in both 2023 and 2024.
Virginia enjoys meeting families and building lasting relationships with customers. She leads a passionate team of three staff members—her son Christian, Valeria, and Jacqueline—who are all committed to providing exceptional support and help.
Outside of work, Virginia finds joy in exercising and spending time outdoors. Whether she’s hiking trails, exploring nature, or relaxing at the beach, she values the balance that comes from staying active and connected to the environment.

Products we offer:

20+
Years of
Experience
25+
Years in the
Community
Elite Agent

Your Local Allstate Team

Allstate Insurance Agent Reviews

Rating 5.0
I put in a claim for the roof on my house last year. It was a terrible experience. I was ignored when I called.
Rating 5.0
Rating 5.0
Rating 0.0
I did not receive all my money
Rating 2.0
La comunicion es muy complicada
Rating 5.0
Rating 3.0
Rating 4.0
Rating 5.0
Rating 5.0
I love Ms Serrano she is so helpful and on top of everything her office has taken care of me would recommend her
Rating 5.0
Rating 5.0
I am very happy with the professional help that i always have from you thank you so much
Rating 5.0
Rating 5.0
Rating 0.0
Been a customer for 6+ years and every year my payment goes higher and higher, and every time I call and ask y, they gi
Been a customer for 6+ years and every year my payment goes higher and higher, and every time I call and ask y, they give me the same answer. It just goes up. They don't treat the loyal customers right. I might actually have to switch this time
Rating 5.0
Rating 5.0
Rating 5.0
Rating 5.0
Exlente
Rating 5.0

Your Local Allstate Team

Frequently asked questions

What are your agency hours?
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Are you open on weekends?
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
Virginia Serrano is insurance licensed in the state(s) of Illinois. If you do not reside in the state(s) of Illinois, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

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