From living and working in Covington since 1999, I have the great honor of knowing many local families. My understanding of the people in our community allows me to help customers with an outstanding level of service.
I’m proud to represent a company like Allstate. The life insurance companies owned by Allstate are committed to honesty, fairness and integrity in customer contacts involving the sale and servicing of individual life insurance and annuities. A commitment to ethics, I appreciate that.
I began my insurance career in 1998 and became a Licensed Sales Professional in 2001. I opened my Allstate agency in 2011. I love helping and informing people in my community on insurance coverage options and building relationships with customers. The most rewarding aspect of my job is helping customers through times of need.
Allstate gives back to local communities, and I love working with a company that shares my values. It is my goal to do my part in my community. In my spare time, I serve on the St. Tammy West Chamber of Commerce’s board of directors, Active Partnership board of directors, volunteer at Covenant House New Orleans and Special Olympics for St Tammany at Fontainebleau High school.
I also enjoy spending time with my family and friends and participating in outdoor activities such as horseback riding, swimming and whitewater rafting. You can find me visiting the Tchefuncte River and Mandeville Lakefront. I’m also a season ticket holder and a BIG fan of the New Orleans Saints. Stop by my agency soon, I’d love to meet you and help you choose the protections that fit your needs and lifestyle.
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Education
Associate of Science-Phillips Jr. College
Awards
Honor Ring-3 years
Allstate Leader's Forum-2 years
Best In Company - Allstate Financial Protection-1 years
Inner Circle Elite-1 years
Circle of Champions-2 years
Best In Company - Allstate Financial Asset Accumulation-1 years
Community Involvement
2013 Member of the year West St Tammany Chamber
2013 Advisory council City of Covington Planning and Zonning
Board of Directors West St Tammany Chamber
Member and Chair of Ambassadors of the West St Tammany Chamber
Board of Directors - Stark
Member of the Home Builders Association
Board of Directors - Active Partnership
Member of the Professional Women of St. Tammany
Tangipahoa Chamber Member
Board of Directors for Active Partnership
20+ Years of Service
Meet the Team
Shannon Kuhn from the Melissa Penzato Allstate Insurance Staff
Shannon Kuhn
Office Manager
Shannon was originally from Metairie before she moved to Folsom in 1990 and now resides in Mandeville with her family. Shannon joined our team months after she began working in the insurance industry in 2011. When she’s not in the office, Shannon enjoys spending time with loved ones, sewing, cooking and making crafts. She also loves various holiday festivities.
Kristina Ziegler from the Melissa Penzato Allstate Insurance Staff
Kristina Ziegler
Customer Service Representative
Kristina has lived in the Covington area since 1999 and is proud to raise her family here. She and her husband have one daughter together and they love their family time. Kristina has worked in the insurance industry since 2011 and we were excited to add her to our team in 2016. When she needs some time to herself, Kristina enjoys a nice workout at her local gym.
Cristina Lumpkin from the Melissa Penzato Allstate Insurance Staff
Cristina Lumpkin
LSP
Cristina is from MS and supports new customers ensuring all financial assets are adequately protected.
Allstate You're in good hands logo and tagline
Ashley Ziegler
Licensed Sales Professional
Ashley moved from Kenner to Covington with her parents and siblings in 1998. After receiving her license to sell insurance in 2011, she helped her mother Melissa open the doors at the Covington location. She is proud to be a part of the family business. She has four beautiful children and in her spare time she loves taking pictures of them during special moments.
Be Ready For Whatever the Road May Bring.
From fixing a flat to getting a jump, Allstate offers several roadside assistance plans to help get you back on the road. Let’s find the roadside product that best suits your needs and your budget.
Want to request an appointment for a call or visit? Use the calendar to pick the date you'd like to visit and then choose a time. While we can't guarantee agency availability, your request will route to the agency inbox and we'll do our best to accommodate your schedule.
We are located directly behind Home depot in Covington
Areas Served:
Proud to serve the areas of Covington, Abita, Mandeville, St Tammany and surrounding areas. Call or email me today for a personalized insurance review.
Office Hours:
Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
Closed
Sun
Closed
Available By Appointment: Monday, Tuesday, Wednesday, Thursday
Active Partnership Receives Allstate Foundation Helping Hands Grant
As volunteers with Active Partnership, our team recently helped the organization qualify for a $10,000 Allstate Foundation Helping Hands in the Community grant. The grant supports Active Partnership’s efforts to celebrate the accomplishments of people with disabilities in our community. We see firsthand the opportunities and challenges facing our area, which is why we support Active Partnership’s work. We’re proud to be one of thousands of Allstate agencies around the country that care for their communities by supporting important local causes.
Allstate Foundation Grant for Habitat for Humanity St. Tammany West
Our agency recently helped secure an $11,000 Allstate Foundation Helping Hands in the Community grant for Habitat for Humanity St. Tammany West. The funds will be used to work towards eliminating poverty and homelessness. Giving back to my local community is tremendously rewarding and gives me a sense of purpose. I believe when we help others our communities are stronger and healthier, which is why I’m proud to support Habitat for Humanity’s work.
Living in Covington, I understand the opportunities and challenges facing people in our area and truly want to make a difference. This is why I’m proud to have helped volunteer with Covenant House and partnership with Special Olympics in St. Tammy Parish. I support their efforts to helping homeless kids in Covington area by providing food, clothing shelter and comprehensive services. Giving back to my local community gives me a sense of purpose, and I’m honored to support Covenant House’s good work.
You are now leaving Allstate. Classic Car insurance is not an Allstate product. The policy is provided/quoted by The Hagerty Group, LLC., a third party company not affiliated with or endorsed by Allstate, under an expanded market program. Click here for program information.Allstate is not responsible for the policy or privacy practices of The Hagerty Group, LLC. We encourage reading their privacy policy before providing personal information.
You are now leaving Allstate. Pet health insurance is not an Allstate product. The policy is provided/quoted by Embrace, a third party company not affiliated with or endorsed by Allstate, under an expanded market program. Click here for program information. Allstate is not responsible for the policy or privacy practices of Embrace. We encourage reading their privacy policy before providing personal information.
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Life’s Unpredictable. Drive Prepared.
With Allstate’s Good Hands Rescuesm app you’re only a few taps away from 24/7 roadside assistance.
You are now leaving Allstate. Classic Car insurance is not an Allstate product. The policy is provided/quoted by The Hagerty Group, LLC., a third party company not affiliated with or endorsed by Allstate, under an expanded market program. Click here for program information.Allstate is not responsible for the policy or privacy practices of The Hagerty Group, LLC. We encourage reading their privacy policy before providing personal information.
You are now leaving Allstate. Pet health insurance is not an Allstate product. The policy is provided/quoted by Embrace, a third party company not affiliated with or endorsed by Allstate, under an expanded market program. Click here for program information. Allstate is not responsible for the policy or privacy practices of Embrace. We encourage reading their privacy policy before providing personal information.
Melissa Penzato is insurance licensed in the state(s) of Louisiana and Mississippi. If you do not reside in the state(s) of Louisiana or Mississippi, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Subject to terms, conditions & availability.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.
Check the background of this firm on FINRA's BrokerCheck website.
With Allstate’s Good Hands Rescuesm app you’re only a few taps away from 24/7 roadside assistance.Learn more about Life’s Unpredictable. Drive Prepared.
