Allstate Insurance Agent

Rena Gilliam, Benton, AR

2103 Highway 5 N

Benton, AR 72019

Call

(501) 315-7475to quote by phone

Call

(501) 315-7475to quote by phone

Call

(501) 315-7475to quote by phone

Call

(501) 315-7475to quote by phone

Select a product to get a quote

Auto insurance

Home insurance

Renters insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 5:00 PM
Tue	9:00 AM - 5:00 PM
Wed	9:00 AM - 5:00 PM
Thu	9:00 AM - 5:00 PM
Fri	9:00 AM - 5:00 PM
Sat	Available by appointment
Sun	Available by appointment

After-hours appointments available.

Available 24/7 at

(501) 315-7475

2103 Highway 5 N
Benton, AR 72019
US

Landmarks

We are located off of Hwy 5 across from Dairy Queen.

3955 Central Ave,

Ste 8

Hot Springs, AR 71913

5206 W Village Pkwy,

Ste 12

Rogers, AR 72758

Areas Served

Benton, Hot Springs Villiage, Bryant, Bauxite, Saline County, Oklahoma, Texas, Northwest Arkansas, Missouri

Additional Contact

Fax: (501) 325-4603

Languages

English, Spanish, Tagalog

Social

Rena Gilliam: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Rena Gilliam

Rena Gilliam

Outside Building Photo

office

I’ve been proud to serve as an Allstate agency owner since 2012. What started as a scratch agency has grown into a full-service team committed to helping families protect what matters most. We’re based in Saline County and deeply rooted in the communities we serve.

Giving back is a big part of who we are. Over the years, we’ve supported everything from Benton High School cheerleading to Bryant Athletic Association baseball — and even local bull riding events and soccer leagues. If it brings people together, we’re usually in. I also personally support Junior Auxiliary of Saline County and am especially proud of our agency’s ongoing efforts to raise awareness and funding for Alzheimer’s research and local support programs.

Outside of work, I’m a wife, mom, and part-time chauffeur. My husband Mike and I have two amazing kids — Jaxon and Alexis — and two very spoiled dogs, Roscoe and Wrigley. Between travel baseball, volleyball, and school events, there’s rarely a dull moment. When I get a little time for myself, I love to golf, swim, or just enjoy a quiet morning with a good cup of coffee.

What I love most about being an Allstate agent is knowing we’re making a real difference. Insurance isn’t just paperwork — it’s peace of mind. My team and I take the time to understand customers' goals and priorities, and we work hard to help see their coverage reflects that. Whether it’s protecting a new home, insuring that first car, or preparing for the unexpected, we’re here to help families feel more secure about their future.

Products we offer:

Auto Insurance in Benton
Auto Insurance in Benton
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance in Benton
Home Insurance in Benton
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance in Benton
Condo Insurance in Benton
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance in Benton
Renters Insurance in Benton
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Motorcycle Insurance in Benton
Motorcycle Insurance in Benton
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance in Benton
Business Insurance in Benton
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance in Benton
Life Insurance in Benton
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance in Benton
ATV Insurance in Benton
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance in Benton
Boat Insurance in Benton
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

10+

Years in the
Community

Our team

Rebekah Scott

Customer Care Professional

Bekah has been with our agency since 2014. She helps customers with discount utilization, their bills, and their renewals.

Bekah enjoys volunteering at her church, reading, photography and swimming with the sharks

Carmen Howard

Little Rock Office Manager

Carmen has worked in insurance for several years. She loves informing customers of their risks and helping protect them. She truly has a passion for helping see that families are protected with life insurance. She has seen how much life insurance can matter when you need it most.

Carmen loves spending time with her family, volunteering at church, and having fun at local restaurants.

Lori Ross

Benton Office Manager

Lori was born and raised in Saline County and because of this she really understands the needs of people in our community. She has almost 10 years of insurance experience and has the unique experience of being an adjuster. Because of this, she understands the claim process and can help the customers through a claim.

Lori loves spending time with her family volunteering at church. She loves animals which is clear because she even had a pet snake.

TJ Melton

Front Desk Representative

TJ Melton has been with the Benton office since March 2017. She loves discussing life and retirement and helping customers so their future is protected by setting up appointments with Dan, our personal customer representative.

TJ and her husband were missionaries from the Philippines for over 10 years. She speaks fluent Tagalog. Only muscle cars will do for TJ.

Lee Nichols

Licensed Sales Professional

I was born in Missouri and raised in Arkansas. I try and live by the motto of “The meaning of life is to find your gift. The purpose of life is to share it.” I am a published poet and used to be in a pop cover band. I love to create art and sing with my free time.

I have been educated through 17 years of financial experience and my continuing education with insurance training. As a licensed staff I strive to make the customer experience the best possible and become a trusted representative. My work goal is to achieve the highest level of customer service possible to assist customers.

Jordan Broadwell

Sales Development & Compliance Leader

Jordan Broadwell is a valued addition to the Agency, bringing extensive experience serving Allstate customers since 2016. In her new role as Sales Manager, she is poised to make a significant impact on the agency, focusing on giving both sales agents and new customers top-tier service.

Her dedication to her work is evident in her commitment to providing a quality onboarding experience for sales agents making the transition to their agency. Additionally, she is passionate about helping new customers receive the necessary coverages to protect their assets and grant them confidence.

Jordan's journey has taken her to various places, including Washington State, Oklahoma, and Texas, but she originally hails from right here in Little Rock, AR. Now, she finds solace and joy in spending time at home with her fiancé, a German Shepherd, and two affectionate cats. Beyond her work, Jordan has a fervor for nurturing her plants, exploring the open road on her moped, and cherishing quality time with friends and family.

Jordan Broadwell's dedication to providing exceptional service, her love for her home and her animals, and her zest for hobbies and connecting with loved ones all shape her as a valuable member of the Agency. Her commitment to both her colleagues and customers makes her an outstanding professional in the insurance industry.

Kevin Thompson

Kevin Thompson is a proud Arkansas native with an impressive track record of over 16 years in Leadership and Operations. Kevin's journey began after graduating from Magnet Cove High School when he joined the US Navy, embarking on a series of overseas deployments. Serving onboard the USS Theodore Roosevelt CVN-71 as part of the Carrier 8 Strike Group, Kevin took on the pivotal role of a Search & Rescue Swimmer, showcasing his commitment to service and the safety of his fellow sailors.

With a deep-rooted passion for Operations and a penchant for data, Kevin has established himself as a true guru in the field. However, what sets him apart is his genuine love for the hospitality side of the insurance industry. He firmly believes that "relationships are the core foundation of what we do," emphasizing the value of personal connections in the business.

Beyond his professional achievements, Kevin finds great joy in spending quality time with his family, engaging in a wide range of wild and wacky adventures. Moreover, he dedicates his time as a committee member for Habitat for Humanity, further demonstrating his commitment to giving back and supporting his community.

Kevin Thompson's profound commitment to leadership, his remarkable service in the Navy, and his love for family and community involvement all come together to define him as a cherished individual. His knowledge, combined with his genuine love for fostering relationships, makes him an invaluable member of his industry and community.

Holly Nall

Holly Nall is a valued member of the agency, having joined in early 2023. Her journey in the insurance industry began in 2019, and since then, she has dedicated herself to obtaining licenses in six different states, showcasing her commitment to providing comprehensive service.

Born and raised in the heart of Saline County, Holly takes immense pride in serving the families in her community. She holds a special place in her heart for her hometown and is dedicated to making a positive impact in the lives of those she serves.

Holly's personal life is equally fulfilling, with two energetic boys who keep her on her toes at all times. Her enduring love story with her high school sweetheart, spanning 12 years, is a testament to her commitment to her family and loved ones.

When not immersed in her insurance career, Holly enjoys indulging in an array of hobbies. She and her husband share a passion for building race cars, channeling their love for speed and mechanics into exciting projects. Quality time with her sons is a cherished priority, as is embracing the great outdoors. Holly's love extends to all her animals, creating a warm and welcoming environment at home.

Furthermore, Holly's extensive licensing includes Home insurance, Auto insurance, Health or Sickness insurance, and Life Insurance, demonstrating her dedication to providing a wide array of coverage options to meet customers' diverse needs.

Holly Nall's commitment to her community, her love for her family, and her diverse range of interests all contribute to her being a cherished and versatile individual. Her dedication to providing excellent insurance service and her vibrant approach to life make her a reliable and valuable professional in the industry.

Nicole

Licensed Sales Professional

Nicole is a seasoned professional in the insurance industry, having embarked on her journey in 2006. As a valued member of Rena Gilliam’s Agency, Nicole focuses on Home insurance, Auto insurance, and Medicare insurance, among other products. Her dedication to customers shines through in her favorite part of the job: helping customers understand their coverage thoroughly to avoid any surprises down the road.

Beyond her role as an insurance agent, Nicole leads an active and adventurous lifestyle. She finds joy in riding horses, immersing herself in the beauty and freedom of the outdoors. Additionally, Nicole enjoys the serenity and invigoration of swimming, finding peace in the rhythmic strokes of the water.

With her commitment to clarity and transparency in insurance matters, as well as her passion for outdoor pursuits, Nicole brings a unique blend of knowledge and vitality to her role. She is not just an insurance agent; she is a reliable representative and a lover of life's simple pleasures.

Taylor Odneal

Customer Care Professional

Taylor Odneal's journey to the insurance industry is marked by a deep commitment to customer service and a genuine passion for helping people. Growing up in the vibrant city of Reno, NV, Taylor learned early on the importance of community and connection. This upbringing instilled in her a strong work ethic and a desire to make a positive impact in the lives of others.

In 2020, Taylor made a significant move to Central Arkansas, seeking new opportunities and a fresh start. This relocation marked a turning point in her career, leading her to join Rena Gilliam’s Agency as a Customer Service Representative. Although she is new to the insurance industry, Taylor has quickly demonstrated her ability to excel in this field, drawing on her extensive background in customer service.

Taylor’s professional journey is driven by her unwavering dedication to helping others. Customer service has always been a passion of hers, and she finds immense satisfaction in making connections and assisting people along the way. Her role at Rena Gilliam’s Agency allows her to combine this passion with her natural talent for communication, helping customers receive the support and assistance they need.

As a Customer Service Representative, Taylor’s responsibilities include addressing customer inquiries, providing information about insurance policies, and helping customers feel valued and understood. Her favorite part of the job is the opportunity to build relationships with customers. Taylor takes pride in knowing that her efforts contribute to the confidence and security of those she serves.

Moving to Central Arkansas has also provided Taylor with a new community to engage with and support. She is dedicated to learning about the unique needs and concerns of residents, and she is committed to being a reliable and loyal resource for them. Her empathetic nature and strong communication skills make her an invaluable asset to the agency and the customers it serves.

In her personal life, Taylor enjoys exploring the natural beauty of Arkansas and participating in community activities. She is passionate about personal growth and is always seeking new ways to improve her skills and knowledge. This dedication to continuous learning is reflected in her approach to her work, where she strives to stay informed about the latest developments in the insurance industry to better serve customers.

As Taylor continues to grow in her role at Rena Gilliam’s Agency, she remains focused on her goal of providing exceptional customer service and building lasting relationships with those she serves. Her genuine care for others and her dedication to her work make her a standout professional in the insurance industry.

Mia Sanchez

Mia Sanchez began her journey in the insurance industry in 2024 when she joined Rena Gilliam’s Agency as a Service Support Representative. In her role, Mia helps with a wide range of insurance needs, allowing customers to better understand insurance options and support available. Her bilingual skills, fluency in both English and Spanish, allow her to connect with a diverse group of customers and make insurance accessible to a broader community. Mia’s enthusiasm for her work is driven by her love for meeting new people and her eagerness to learn everything there is to know about the insurance field. She takes pride in her role, valuing each interaction as an opportunity to grow her knowledge and help customers better understand their coverage.

Outside of her professional life, Mia has a deep passion for animals and a lively home filled with seven pets. Her love for animals is a big part of who she is, and she takes great joy in caring for them. Another of Mia’s lifelong interests is music; she has been playing the violin since middle school, a skill she continues to hone. Whether performing a familiar piece or learning something new, the violin is a source of relaxation and creativity for her. Mia also enjoys spending time outdoors and exploring nature, finding balance and inspiration outside of her busy work life. A dedicated professional with a passion for learning and connecting with others, Mia brings a warm, caring approach to everything she does, making her an invaluable asset to both customers and her team.

Lorrie Martin

Lorrie Martin began her career in the insurance industry in 1997, starting as a secretary, where she gained valuable insight into the business and developed a strong foundation for her future roles. In 2024, she joined Rena Gilliam’s Agency as a Customer Service Representative, focusing on Auto insurance and Home insurance. With decades of experience, Lorrie has become highly skilled in understanding the needs of customers and helping provide them with the right coverage. Her favorite aspect of the job is interacting with customers, as she finds fulfillment in building relationships and assisting customers to help them feel supported and informed. Lorrie’s warm and approachable nature makes her a reliable figure in her community, and she takes pride in helping others navigate their insurance needs.

Outside of work, Lorrie is deeply devoted to her family. She cherishes the time she spends with her grandson and values the close-knit relationships she has with her loved ones. Family traditions are important to Lorrie, and she particularly enjoys her yearly vacations with her husband’s sister and her husband, making memories and exploring new places together. Lorrie also finds joy in simple pleasures like gardening, cooking family meals, and reading, creating a sense of balance between her professional and personal life. With her warm personality, dedication to helping others, and passion for family, Lorrie brings a compassionate and supportive approach to both her work and her home life.

Recent reviews

richard brown

michael avery

steven cronan

Contact with her always gets things done for me. Also very kind and friendly. Best part. I seem to learn something. T

Contact with her always gets things done for me.
Also very kind and friendly. Best part. I seem to learn something.
TY

kyle potts

Agents were helpful and quick to respond. Easy process. Hopefully the price on renewal will have a minimal increase

Agents were helpful and quick to respond. Easy process.

Hopefully the price on renewal will have a minimal increase if any.

christopher craft

phillip shawn bailey

Very helpfull and professional

ludwig kleinschmidt

tiffany bridges

wayne pinkston

Very positive if I have questions the agent does the best to answer them

Agent Response

Love hearing that! Our team always wants you to fe

Love hearing that! Our team always wants you to feel comfortable reaching out with questions, we’re here to help anytime you need us!

patricia smith

tammie butler

Great insurance for a low price, the people are very professional and knowledgeable.

Agent Response

We’re delighted to hear you’ve had such a posi

We’re delighted to hear you’ve had such a positive experience! Our team takes pride in providing great coverage and knowledgeable service, and it’s wonderful to know that’s what you’ve experienced with us.

charles dolan

Becoming too impersonable. Prices increasing too much! Time to get quotes.

Agent Response

We’re sorry to hear you’re feeling that way. W

We’re sorry to hear you’re feeling that way. We truly value our customers and never want anyone to feel like just a number. Our team works hard to provide personal service and make sure you’re properly protected. We’d love the opportunity to review your coverages and make sure you’re getting the best value possible. Please reach out to us directly 501-315-7475 we’re happy to help.

robert condoure

My first experience was good. I felt welcome and the agent was very professional.

Agent Response

Thank you so much for sharing your experience! We

Thank you so much for sharing your experience! We’re thrilled to hear you felt welcome and well taken care of. Our team strives to make every visit a positive one, and we’re glad your first experience reflected that. We appreciate you choosing us!

gamboa diego

janet hinnenberg

lee kinder

Would like a little more info about your company and notice ahead of time when insurance is due
Thank you

marla foster

michael rocco

Positive experience. Quick response times. Only negative is that Haven't been able to get Drivewise to record trips sinc

Positive experience. Quick response times. Only negative is that Haven't been able to get Drivewise to record trips since February. Per tech support, I purchased a new Samsung phone. Still hasn't worked....Grrr

cathryn meszaros

dennis scercy

Allstate Online Review Policy

Our team

Rebekah Scott

Customer Care Professional

Carmen Howard

Little Rock Office Manager

Lori Ross

Benton Office Manager

TJ Melton

Front Desk Representative

Lee Nichols

Licensed Sales Professional

Jordan Broadwell

Sales Development & Compliance Leader

Kevin Thompson

Holly Nall

Nicole

Licensed Sales Professional

Taylor Odneal

Customer Care Professional

Mia Sanchez

Lorrie Martin

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday:

Are you open on weekends?

Saturday:
Sunday:

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish, Tagalog

Do you have more than one location?

3955 Central Ave, Hot Springs, AR
5206 W Village Pkwy, Rogers, AR

Rena Gilliam is insurance licensed in the state(s) of Arkansas, Nebraska, and Texas. If you do not reside in the state(s) of Arkansas, Nebraska, or Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Direct General Life Insurance Co., 911 Chestnut Street, Orangeburg SC 29115; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®