Allstate Insurance Agent
Rena Gilliam, Rogers, AR

5206 W Village Pkwy,

Ste 12

Rogers, AR 72758

Call

(479) 636-9576to quote by phone

Call

(479) 636-9576to quote by phone

Call

(479) 636-9576to quote by phone

Call

(479) 636-9576to quote by phone

Select a product to get a quote

Auto insurance

Home insurance

Renters insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 5:00 PM
Tue	9:00 AM - 5:00 PM
Wed	9:00 AM - 5:00 PM
Thu	9:00 AM - 5:00 PM
Fri	9:00 AM - 5:00 PM
Sat	Available by appointment
Sun	Available by appointment

After-hours appointments available.

Available 24/7 at

(479) 636-9576

5206 W Village Pkwy,
Ste 12
Rogers, AR 72758
US

Hot Springs, AR 71913

Areas Served

Bryant, Benton, Hot Springs Village, Bauxite, Saline County, Oklahoma, Texas, Northwest Arkansas, MIssouri

Languages

English

Rena Gilliam: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Rena Gilliam

Rena Gilliam built her agency from the ground up in 2012. She’s known for bringing a warm, straightforward approach to insurance by helping customers feel confident, informed, and genuinely cared for as they protect what matters most.
Family is at the center of Rena’s life and the way she leads her agency. She’s been married to her husband, Mike, since 2007, and together they’re proud parents to two kids, Jaxon and Lexi. At home, their crew also includes two very loved dogs: Murphy the pug and Wrigley the morkie. Rena believes that when you take care of people like family, you build relationships that last—and that mindset shows up in every customer conversation.
At the agency, customers and community are at the heart of everything we do. Rena and her team are committed to helping with policies. They aim to be a steady, trusted resource for families and businesses, offering clear guidance, dependable support, and the kind of service that makes you feel at home.
When she’s not in the office, Rena enjoys time with her family, a quiet morning swim, Pilates, and playing golf—anything that keeps life active and full of laughter.

Products we offer:

Car Insurance Agent in Rogers
Car Insurance Agent in Rogers
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Rogers
Home Insurance Agent in Rogers
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
get a quote
Condo Insurance Agent in Rogers
Condo Insurance Agent in Rogers
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance Agent in Rogers
Renters Insurance Agent in Rogers
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Landlords & Hosts Insurance Agent in Rogers
Landlords & Hosts Insurance Agent in Rogers
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
Motorcycle Insurance Agent in Rogers
Motorcycle Insurance Agent in Rogers
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Rogers
Business Insurance Agent in Rogers
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Rogers
Life Insurance Agent in Rogers
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Rogers
ATV Insurance Agent in Rogers
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Rogers
Boat Insurance Agent in Rogers
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

15+

Years in the
Community

Your Local Allstate Team

Lori Ross

Licensed Sales Professional

With over 12 years of experience at our agency, Lori is a seasoned and passionate about helping customers have the right protection. Her in-depth knowledge and dedication make her a trusted representative and invaluable team membe

Kait Lambert

Customer Care Professional

Kait an enthusiastic and friendly Service Agent who has been working in the insurance industry or a couple of years. With a warm smile and a welcoming demeanor, Kait takes pleasure in meeting customers each day. During her spare time, she enjoys creating art and crafts projects alongside her daughter. Kait takes pride in backing her husband's band and actively participating in the local music scene in the Little Rock and Benton communities.

Rebekah Scott

Customer Care Professional

With 10+ years at the agency, Bekah helps see every new customers onboarding experience is smooth and supported from day one. She’s active in her church and loves reading in her spare time.

Crystal Neal

Sales Professional

Crystal Neal began her insurance career in 2025 when she joined the Agency. As a Sales Support Agent, Crystal focuses on onboarding new customers and helping them feel welcome from the very start. She enjoys assisting people through the process and helping them feel comfortable with their coverage choices.
Crystal’s favorite part of her role is knowing she’s helping customers save money while also creating a sense of home and security for them. She takes pride in providing a smooth and positive experience for every person she works with.
Crystal enjoys spending time outdoors in her free time and has a special love for pandas. Whether she’s exploring nature or learning something new, she brings the same enthusiasm to her personal life that she does to her work.

Aleixs Turnage

Licensed Sales Professional

Alexis Turnage began her career in the insurance industry in 2020 and joined the Agency in 2025, bringing her closer to her family. As the New Business Onboarding Agent, Alexis plays a key role in helping new customers set up with the proper coverage choices, including Home insurance, Auto insurance, and Commercial insurance. She finds the most fulfillment in building lasting relationships with customers, getting to know them personally, and helping their families have the right protection tailored to their needs.
Having lived in Benton, AR, for the past 20 years, Alexis enjoys a full life outside of work with her two younger boys, her dog Lou, and her cat Kiki. Family time is important to her, and she can often be found at the lake, on the T-Ball fields, or enjoying various outdoor activities. Alexis also loves cooking homemade meals for her family, bringing them together around the table to create memories. Her passion for her family and customers drives her to deliver exceptional service both in her professional and personal life.

Kat Duester

Customer Care Professional

Kat began her insurance career in 2018 and joined our team in 2025. She values the relationships she's built with long-time customers. Outside of work, she’s an artist and sculptor who brings creativity and care to every interac

Jordan Lowe

Director of New Business

Jordan has been representing Allstate since 2015 and currently serves as Sales Manager at our agency. With nearly a decade of experience, she’s passionate about empowering the sales team and helping them reach their full potential. In addition to coaching, Jordan enjoys working directly with customers—offering guidance, answering questions, and helping see they feel confident and informed about their coverage. Outside the office, she loves spending time with her fiancé and their four beloved pets.

Tammy Brooks

Customer Care Professional

Tammy Brooks began her insurance career in 2020 and brought her dedication to customer care to this Agency in 2025. As a Customer Service Representative, she services Home insurance and Auto insurance, providing dependable support and assistance to every customer she assists. Tammy’s favorite part of the job is simple but meaningful—helping people whenever she can and making their insurance experience smoother and less stressful.
Outside of work, Tammy enjoys spending her time fishing and creating miniatures, blending relaxation with creativity. Whether she’s out on the water or crafting tiny, detailed scenes, she brings patience and attention to detail to everything she does. Tammy’s genuine kindness and steady presence make her a valued part of the Agency team.

Kayla Rutherford

Licensed Sales Professional

Kayla began her career in the insurance industry in 2020, starting in life/health insurance before transitioning to Property & Casualty in 2022. She specializes in new business sales and is passionate about helping customers clearly review their policies and the value behind their coverage.
Kayla takes pride in turning what can often feel like a confusing insurance conversation into something simple, approachable, and even enjoyable. Helping every customer feel confident, informed, and well cared for.

Triston Auld

Licensed Sales Professional

Triston joined in 2025 and specializes in Home, Auto, Business, and Life insurance. His approachable style and customer focus helps see customers feel fully informed and confident. Outside of work, he enjoys barbering, hiking, and

Melissa Figueroa

Licensed Sales Professional

Melissa began her insurance career in 2005 and brought her two decades of experience to this Agency in 2025. She focuses on selling Home insurance and Auto insurance and is passionate about helping customers clearly understand the policies they’re purchasing. Melissa believes that when people know what they’re buying, they can feel more confident and empowered in their choices.
Melissa is a proud mom who enjoys spending quality time with her kids. Whether they’re catching the latest movie together or watching a basketball game, family time is always a priority. Her dedication to customers and her down-to-earth, approachable style make her a reliable and valued member of the Agency team.

Anthony Inocencio

Licensed Sales Professional

Anthony Inocencio began his insurance career in 2012 selling Life insurance and Health insurance before expanding into Home insurance and Auto insurance in 2014. In 2025, he joined this Agency, where he continues to help customers protect what matters most. Fluent in English and conversational in Filipino, Anthony takes pride in connecting with a wide range of customers and providing them with thoughtful, personalized service. His favorite part of the job is helping customers while being part of a supportive, hardworking team that shares his passion for making a difference.
Family is at the heart of everything Anthony does. Married with three children, he’s driven by his desire to be the best version of himself—both personally and professionally. After living in California for over 20 years, he and his family moved to Florida in 2019 to be closer to his elderly parents. They now take full advantage of Florida’s beauty with spontaneous weekend trips to places like Orlando, Tampa, Miami, and Naples.
While he once spent much of his free time playing volleyball, softball, and surfing, these days Anthony enjoys cheering on his kids in their own activities. He still keeps active with workouts and games of pickleball, tennis, and golf. With a Bachelor’s degree in Biology and a background in pharmaceutical sales, Anthony brings a unique blend of discipline, curiosity, and people skills to his role in insurance—qualities that make him a valued member of the Agency Team.

TJ Melton

Renewal /Customer Service

TJ Melton has been with us since March 2017. She loves discussing retirement and helping customers set up appointments with Dan, a Customer Care Professional. TJ and her husband were missionaries from the Philippines for over 10

TJ Melton has been with us since March 2017. She loves discussing retirement and helping customers set up appointments with Dan, a Customer Care Professional.
TJ and her husband were missionaries from the Philippines for over 10 years. She speaks fluent Tagalog. Only muscle cars will do for TJ!

Alexandra Schlautman

Licensed Sales Professional

A seasoned agent with extensive industry experience, Alexandra provides tailored solutions and exceptional service. She’s dedicated to helping see every customer has the confidence and options they need.

Kevin Thompson

Director of Agency Operations

Kevin is a proud Arkansas native with over 16 years of leadership and operations experience. After serving in the U.S. Navy as a Search & Rescue Swimmer aboard the US Theodore Roosevelt, Kevin built a career rooted in excellence and service. He’s passionate about combining data-driven processes with genuine relationship-building—believing that “relationships are the core foundation of what we do. ”Outside of work, Kevin spends time with his family, supports Habitat for Humanity, and enjoys outdoor adventures.

Victoria Parsons

Licensed Sales Professional

Tori combines her insurance experience with genuine warmth and energy, creating engaging and easy experience for customers. She’s known for her positivity, professionalism, and personal touch.

Holly Nall

Customer Care Professional

I began my career in the insurance industry in 2019 and have since held multiple state licenses that allow me to serve customers with a broad range of needs. Growing up in Saline County and graduating from Benton High School gave me a strong appreciation for this community, and I am proud to now support the families and individuals who call it home. I am committed to providing customers with clear guidance, personalized solutions, and positive experience at every step. Building strong relationships and helping people protect what matters most is truly the most rewarding part of my work. I married my high school sweetheart, and together we are raising two wonderful boys who keep us busy and grounded. Outside the office, I enjoy spending quality time with my family whether that’s building race cars with my husband, relaxing on the lake, getting lost in a good book, or exploring the outdoor.

Mandy Beaty

Customer Service Manager

Mandy has been serving Allstate customers since 2017 and currently leads our service team. With a deep commitment to top-notch customer care, Mandy’s mission is to build the best service team in the business—one that goes above and beyond to provide exceptional experiences at every turn. Family is her pride and joy—she’s a mom of two and proud grandmother of one. Outside the agency, Mandy and her husband love camping, relaxing at the lake, and traveling together.

Lee Nickols

Licensed Sales Professional

I was born in Missouri and raised in Arkansas. I try and live by the motto of “The meaning of life is to find your gift. The purpose of life is to share it. ”I am a published poet and used to be in a pop cover band. I love to create art and sing with my free time. I have been educated through 17 years of financial experience and my continuing education with insurance training. As a licensed staff I strive to make the customer experience the best possible and become a trusted representative. My work goal is to achieve the highest level of customer service possible to assist customers.

Stephen Greenway

Customer Care Professional

Allow me to introduce Stephen Greenway, a seasoned insurance professional with over four years of experience at Rena Gilliam’s Allstate Insurance Agency. Stephen is driven by genuine passion for assisting individuals and helping see their insurance needs are met with utmost care and attention. His primary goal is to inform people about their insurance coverage, enabling them to comprehend its value long before they actually require it. Stephen enjoys spending quality time with his family. They form the core of his world and serve as a constant source of inspiration and motivation. Stephen possesses a creative spirit and in his spare time plays the guitar in his evenings and weekends loves to spend time fishing at the many lakes in the state of Arkansas. Stephen Greenway is an insurance professional who goes above and beyond to serve customer needs. His commitment to helping others extends beyond the realm of insurance, as he finds joy in spending time with family, playing the guitar, and engaging in peaceful fishing excursions. With a holistic approach to life, Stephen aims to make a positive impact on those around him, both professionally and personally.

Sarah Holbrooks

Licensed Sales Professional

Sarah Holbrooks has been in the insurance industry for nearly six years, dedicated to helping customers navigate their insurance needs one policy at a time. She combines her passion for knowledge and service to make insurance clear and approachable, empowering customers to feel confident about their coverage—from reviewing policy details to managing claims.
At home, Sarah shares life with her partner, DJ, and is the proud mother of three daughters and two bonus daughters, who keep life lively and full of joy. When she’s not working or caring for her family, Sarah enjoys live music, road trips, and long walks on the beach. A devoted football fan, Sundays are reserved for cheering on her beloved Saints, even when the season presents its challenges.
Known for her passion and a healthy dose of “nerdiness,” Sarah brings energy and warmth to every interaction. She’s proud to be part of the outstanding team at Rena Gilliam’s Agency and looks forward to helping you with your insurance needs soon.

Emily Barnes

Director of Performance Growth

Emily Barnes entered the insurance industry in 2017, bringing a strong foundation of discipline and experience to her career. She joined the Agency to help drive growth, lead key initiatives, and mentor producers at every level of experience. As Director of Performance Growth, Emily focuses on developing talent and creating opportunities for long-term success across the organization.

In her leadership role, Emily is dedicated to driving results through strategic coaching, mentorship, and professional development. She works across a diverse portfolio of insurance options, including Home insurance, Auto insurance, Life Insurance and Annuities. The most rewarding part of her role is witnessing the “aha” moment when a producer masters a complex concept and recognizes their own potential. Emily is known for turning high-level strategies into clear, actionable steps that inspire measurable growth.

Beyond insurance, Emily has a deep passion for health and wellness. She is a Licensed Physical Therapist and also holds certifications as a Yoga, Pilates, and DMC Nutritional Specialist and Instructor. She channels that passion into giving back through a remarkable community effort, preparing and vacuum-sealing more than 1,000 casseroles each month for customers in need. Through this initiative, Emily helps make healthy, home-cooked meals more accessible while continuing to serve others both professionally and personally.

Melanie Briseno

Licensed Sales Professional

Melanie Briseno is a dedicated insurance professional who is fluent in both Spanish and English, making her a valuable resource for a wide range of customers. She focuses on protecting what matters most, Auto insurance, Home insurance, and more. Although a career in insurance wasn’t originally part of her plan, it quickly became her passion. Since joining our agency, Melanie has embraced her role with enthusiasm, finding fulfillment in building relationships and helping customers make informed decisions about their coverage.
Melanie’s favorite part of her job is the connection she makes with each customer. She believes that insurance isn’t just about policies, it’s about confidence in your coverage, and she takes pride in assisting people through the process with clarity and care. Outside of work, Melanie enjoys life at home with her two pampered pups, who she happily admits run the household. She also has a green thumb and enjoys nurturing her growing collection of houseplants, adding a bit of nature to her everyday life.

Caeley Minard

Customer Care Professional

Caeley Minard firmly believes in the power of positivity and the ability to overcome any challenge with a smile. With a strong focus on customer satisfaction, Caeley works diligently to understand customers unique circumstances and concerns. She believes that open communication is the key to creating effective insurance solutions that provide peace of mind. Caeley's positive mindset and empathetic nature allow her to forge meaningful connections with customers, helping see their needs are met and their expectations exceeded. Beyond her commitment customers, Caeley enjoys spending quality time with her family. On her days off, you can often find her exploring the trails of Arkansas. This times pent in the great outdoors fuels her passion for life and strengthens her ability to bring joy and optimism into her work. Caeley's infectious enthusiasm and genuine desire to help others make her a valuable asset in the insurance industry. She takes pride in her ability to offer personalized guidance in auto insurance, home insurance and life insurance products, helping see that every individual she assists receives the coverage they require to help protect what matters most.

Shelbie Koncaba

Customer Care Professional

Shelbie Koncaba moved to Central Arkansas in 2013 and has spent the years since building strong roots in the community. She has been in the insurance industry since 2014 and is proud to be part of the Agency. Shelbie loves helping people feel confident and secure in their coverage, taking the time to listen to their needs and help them have the right protection for themselves and their families.
Family is at the heart of Shelbie’s life. She has been married for over ten years and is the proud mother of two daughters who keep life busy, fun, and full of energy. Their household also includes cats, dogs, and a bearded dragon, there’s never a dull moment. When she’s not working, Shelbie enjoys volunteering at her daughters’ school, traveling with her family, spending time outdoors, and connecting with friends and community members.
Helping others is more than just a job for Shelbie—it’s her passion. She takes pride in building genuine relationships with customers, understanding their concerns, and assisting them to coverage that gives them confidence. Her goal is always to help see families feel supported, confident, and cared for every step of the way.

Jill Brito

Licensed Sales Professional

Jill has been working in the insurance industry since September 2021. She enjoys helping customers feel confident that they're properly insured by informing them on their coverages and identifying needs they may not have even realized they had. Outside of work, Jill loves singing, Broadway shows, and spending time at the beach-yes, beach even a man- made lake beach counts!

Ryan Goddard

Licensed Sales Professional

With 6 years in the insurance industry, and recently welcoming the joy of my first child, I understand how important it is to protect what matters most. I value family, clear communication, and making insurance simple and stress-f

David Griffiths

Licensed Sales Professional

David Griffiths began his insurance career in 1998 in the United Kingdom and joined the Agency in 2022. In his role, he offers policy choices on many types of insurance. David enjoys helping customers find options for their insurance needs, especially in situations that require creative problem solving and specialized coverage.

With decades of industry experience, David takes pride in helping customers feel supported no matter how unique or complex their insurance situation may be. He values building relationships through knowledge, service, and a commitment to helping find the best fit for each customer.

Originally from the United Kingdom, David has also lived in Texas before eventually settling in Arkansas. Outside of work, he is a keen motorcyclist who enjoys the freedom and adventure of being out on the open road.

Allstate Insurance Agent Reviews

albert paxton

Jun. 16, 2026

Very professional

simeon okoli

Jun. 4, 2026

james webb

May. 19, 2026

glenn eskola

Apr. 25, 2026

lisa saeger

Apr. 24, 2026

Unhappy.

Agent Response

We’re sorry to hear that you’re unhappy. That

We’re sorry to hear that you’re unhappy. That’s never the experience we want for our customers. We would truly appreciate the opportunity to learn more about what went wrong and see how we can make things right. Please feel free to reach out to our office at your convenience so we can assist you further 501-315-7475.

jace tubbs

Apr. 23, 2026

glenn noles

Apr. 23, 2026

kathryn joyce

Apr. 17, 2026

michael lercher

Apr. 11, 2026

Agent Response

Thank you for your review. We truly appreciate you

Thank you for your review. We truly appreciate your feedback and are always looking for ways to provide a better experience. If there’s anything we can assist you with, we’re here to help at 501-315-7475.

michael barnes

Apr. 1, 2026

If I didn't push for better rates then I would be taken advantage of

william cardwell

Apr. 1, 2026

monie mann

Mar. 25, 2026

Very nice to work with and the transition from our former Carrier was so easy. Save a lot of money.

Agent Response

Thank you for the kind words, Monie. We’re so ha

Thank you for the kind words, Monie. We’re so happy we could make the transition easy for you and help you save. We appreciate you and are glad to have you with us.

cynthia johnson

Mar. 24, 2026

Our claim was handled well and the repair work on our Toyota at Gerber Collision was completed in a very timely manner.

Agent Response

Thank you for your review, Cynthia. We’re glad t

Thank you for your review, Cynthia. We’re glad to hear your claim was handled well and that the repairs were completed in a timely manner. It means a lot to know everything went smoothly during that process.

paul kendrick

Mar. 19, 2026

Agent Response

We’re happy to see this, Paul. We’ll continue

We’re happy to see this, Paul. We’ll continue working to make every experience as smooth and helpful as possible.

mary johnson

Mar. 3, 2026

Outstanding!!!

Agent Response

We’re so glad you had an outstanding experience,

We’re so glad you had an outstanding experience, Mary. Thank you for your review and for trusting our team.

samuel humbard

Mar. 1, 2026

houston pitts

Feb. 28, 2026

Saved me some money. Very easy to work with.

monica moore

Feb. 27, 2026

ronnie smith

Feb. 14, 2026

It was great. Quick response time and great customer service.

harrell bivens

Feb. 12, 2026

Easy to work with

Allstate Online Review Policy

Your Local Allstate Team

Lori Ross

Licensed Sales Professional

Kait Lambert

Customer Care Professional

Rebekah Scott

Customer Care Professional

With 10+ years at the agency, Bekah helps see every new customers onboarding experience is smooth and supported from day one. She’s active in her church and loves reading in her spare time.

Crystal Neal

Sales Professional

Aleixs Turnage

Licensed Sales Professional

Kat Duester

Customer Care Professional

Jordan Lowe

Director of New Business

Tammy Brooks

Customer Care Professional

Kayla Rutherford

Licensed Sales Professional

Triston Auld

Licensed Sales Professional

Melissa Figueroa

Licensed Sales Professional

Anthony Inocencio

Licensed Sales Professional

TJ Melton

Renewal /Customer Service

TJ Melton has been with us since March 2017. She loves discussing retirement and helping customers set up appointments with Dan, a Customer Care Professional.
TJ and her husband were missionaries from the Philippines for over 10 years. She speaks fluent Tagalog. Only muscle cars will do for TJ!

Alexandra Schlautman

Licensed Sales Professional

Kevin Thompson

Director of Agency Operations

Victoria Parsons

Licensed Sales Professional

Tori combines her insurance experience with genuine warmth and energy, creating engaging and easy experience for customers. She’s known for her positivity, professionalism, and personal touch.

Holly Nall

Customer Care Professional

Mandy Beaty

Customer Service Manager

Lee Nickols

Licensed Sales Professional

Stephen Greenway

Customer Care Professional

Sarah Holbrooks

Licensed Sales Professional

Emily Barnes

Director of Performance Growth

Melanie Briseno

Licensed Sales Professional

Caeley Minard

Customer Care Professional

Shelbie Koncaba

Customer Care Professional

Jill Brito

Licensed Sales Professional

Ryan Goddard

Licensed Sales Professional

David Griffiths

Licensed Sales Professional

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday:

Are you open on weekends?

Saturday:
Sunday:

Can I text your agency with questions?

No, we do not have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English

Do you have more than one location?

2103 Highway 5 N, Benton, AR
3955 Central Ave, Hot Springs, AR

Rena Gilliam is insurance licensed in the state(s) of Arkansas, Missouri, Oklahoma, and Texas. If you do not reside in the state(s) of Arkansas, Missouri, Oklahoma, or Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®