As a Personal Financial Representative living in Greater New Orleans for 22 years with my wife, Mary and 4 children I know many local families. My knowledge and understanding of the people in this community help me provide over 1500 customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important – your family, home, car and more. I’m also here to help you prepare a strategy to achieve your financial goals.
I’m proud to work with a company who’s been serving satisfied customers for over 70 years. I can offer quality insurance that’s affordable and provide easy access for you to contact me in person, over the phone, or through my Web site - wherever and whenever you need. Both Allstate and I know how important price and service are for a long-lasting relationship.
Education
B.A. LSU
Master of Arts-Notre Dame Seminary
Civic Services
Retired 22-year member of the U.S. Army, Reserves and Louisiana National Guard
21-year member U.S. Army Reserves
Industry Services
Member of the Allstate Southern Regional Advisory Board
Awards
Inner Circle Elite-2 years
Allstate Leader's Forum-6 years
Circle of Champions-4 years
Honor Ring-6 years
20+ Years of Service
Meet the Team
Photo of Ben Chauffe
Ben Chauffe
Operations Officer
Ben is a New Orleans native. He began working as a licensed insurance producer in 2006, and has been with the agency since 2009. He is currently serving as the agency’s operations officer. When Ben is not working, he enjoys spending time with his wife Amy, and two sons, Sebastian and Christian. He also loves fishing, the Saints and LSU.
Photo of Roger Shales
Roger Shales, Jr.
Licensed Sales Producer
Roger has been representing Allstate Insurance since 2001. He is a married to Anita and the father of Julian and Samantha. He enjoys fishing, hiking, cooking and participating in or coaching all outdoor sports with his children.
Photo of Curt Dennis
Curt Dennis
Licensed Sales Producer
I have been a Licensed Sales Producer representing Allstate for 1 year, licensed in Property & Casualty Insurance as well as Life. I enjoy trail riding with my horses, hunting, and fishing.
Photo of Mary Shales
Mary Shales
Officer Manager
Mary has been with the team since before there was a team. She coordinates the agency’s payroll and handles the administration needs of the business. More importantly, she runs the Shales household, ensuring the health, morale and welfare of Kristin, Hope and Ross. A twenty-five year veteran of the Louisiana Army National Guard, Mary enjoys running, exercising, watching movies with her hubby and eating out, but she most loves just being with her family.
Haley Shales from the Ross Shales Allstate Insurance Staff
Haley Shales
Marketing Director
As Ross’s oldest daughter of four, Haley feels like she has been with The Lake Insurance and Financial for as long as she can remember, but she officially took the position of Marketing Director in February 2018. Haley attended Louisiana State University, where she received a Bachelor of Arts degree in Mass Communication. She spent time after college interning in St. Louis and New York before returning home. As marketing director, Haley enjoys engaging in the local community and planning events. In her free time she likes to support the local arts, try new restaurants and catch up with her friends.
Be Ready For Whatever the Road May Bring.
From fixing a flat to getting a jump, Allstate offers several roadside assistance plans to help get you back on the road. Let’s find the roadside product that best suits your needs and your budget.
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Supporting Second Harvest Food Bank of Greater New Orleans and Acadiana
I recently joined other Allstate agency owners to secure a $10,000 Allstate Foundation Helping Hands® grant to benefit Second Harvest Food Bank of Greater New Orleans and Acadiana. We volunteered and collected monetary donations during a virtual food drive. Our efforts, and those of other agency owners across seven states, will enable Feeding America food bank members like Second Harvest Food Bank of Greater New Orleans and Acadiana to support local families in need and quickly respond in the event of a natural disaster.
A Great Time at Chili Dog 2017!
In an effort to support Zeus’ Rescues, a pet adoption clinic, my agency participated in Chili Dog 2017, a chili cook-off and fundraiser hosted by the New Orleans Metropolitan Association of Realtors. I served “Vegetarian Devine,” a crowd-pleasing dish created by my wife, Mary. All proceeds from the event benefited Zeus’ Rescues and will be put to good use as the organization continues to help pets find forever homes.
Allstate Foundation Grant for Habitat for Humanity St. Tammany West
Our agency recently helped secure an $11,000 Allstate Foundation Helping Hands in the Community grant for Habitat for Humanity St. Tammany West. The funds will be used to work towards eliminating poverty and homelessness. Giving back to my local community is tremendously rewarding and gives me a sense of purpose. I believe when we help others our communities are stronger and healthier, which is why I’m proud to support Habitat for Humanity’s work.
You are now leaving Allstate. Classic Car insurance is not an Allstate product. The policy is provided/quoted by The Hagerty Group, LLC., a third party company not affiliated with or endorsed by Allstate, under an expanded market program. Click here for program information.Allstate is not responsible for the policy or privacy practices of The Hagerty Group, LLC. We encourage reading their privacy policy before providing personal information.
You are now leaving Allstate. Pet health insurance is not an Allstate product. The policy is provided/quoted by Embrace, a third party company not affiliated with or endorsed by Allstate, under an expanded market program. Click here for program information. Allstate is not responsible for the policy or privacy practices of Embrace. We encourage reading their privacy policy before providing personal information.
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You’re in the driver’s seat.
Roll off the lot with these great ways to save time and money.
You are now leaving Allstate. Classic Car insurance is not an Allstate product. The policy is provided/quoted by The Hagerty Group, LLC., a third party company not affiliated with or endorsed by Allstate, under an expanded market program. Click here for program information.Allstate is not responsible for the policy or privacy practices of The Hagerty Group, LLC. We encourage reading their privacy policy before providing personal information.
You are now leaving Allstate. Pet health insurance is not an Allstate product. The policy is provided/quoted by Embrace, a third party company not affiliated with or endorsed by Allstate, under an expanded market program. Click here for program information. Allstate is not responsible for the policy or privacy practices of Embrace. We encourage reading their privacy policy before providing personal information.
Ross Shales is insurance licensed in the state(s) of Louisiana, Mississippi, and Texas. If you do not reside in the state(s) of Louisiana, Mississippi, or Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Subject to terms, conditions & availability.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.
Check the background of this firm on FINRA's BrokerCheck website.
Roll off the lot with these great ways to save time and money.Learn more about You’re in the driver’s seat.
