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Allstate Insurance Agency

Fleming & Conway Agency, Austin, TX

CIC, CFP®

7800 N Mopac Expy,

Ste 130

Austin, TX 78759

(512) 345-0005available 24/724/7

Select a Product to Get a Quote

Office Hours

Day of the Week	Hours
Mon	8:00 AM - 5:00 PM
Tue	8:00 AM - 5:00 PM
Wed	8:00 AM - 5:00 PM
Thu	8:00 AM - 5:00 PM
Fri	8:00 AM - 5:00 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(512) 345-0005

7800 N Mopac Expy,
Ste 130
Austin, TX 78759
US

Landmarks

Located at the Northwest corner of Spicewood Springs Rd and Mopac, in the BBNT Bank Building

2251 Double Creek Dr,

Ste 201

Round Rock, TX 78664

Areas Served

Westlake, Allendale, Northwest Hills, Crestview, Austin

Additional Contact

Fax: (512) 345-0009

Languages

English, Spanish

Social

Fleming & Conway Agency: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet Fleming & Conway Agency

View this video on YouTube

Melissa and I are both Texas natives who grew up in Houston and graduated from the University of Texas. We started our careers in the Austin financial services industry and enjoyed helping people in the community make sound, informed financial decisions. We grew up watching our families run their own businesses and knew that ultimately, we wanted to do the same. In 2010, we opened our first Allstate office in Austin.

We also share very similar views on community involvement and both firmly believe in helping to empower our youth. Melissa and her husband formed Team Brock to honor their 7-year-old son, who battled Diffuse Intrinsic Pontine Gliomas, which is a form of brain cancer. Team Brock brings awareness of this fatal disease. She is also the director of The Cure Starts Now, Austin and Round Rock Chapter, which raises money to fund research and trials for pediatric brain cancer. I sit on the board of Kids in a New Groove, an Austin-based nonprofit that provides mentorship to children in foster care through music education. The organization melds my love of music and passion for empowering our youth.

The knowledge of coverage options that Melissa and I have combined with the level of education provided to customers and our friendly, experienced staff is what sets our agency apart. We consistently strive to provide the “red carpet” treatment and would love for you to experience it yourself. Give us a call today or stop in at our Austin office, located at the northwest corner of Spicewood Springs and Mopac in the lobby of the BB&T Bank Building.

Products we offer:

Auto Insurance in Austin
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Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property.

We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car.

I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
Get a Quote
Home Insurance in Austin
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Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more.

Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance in Austin
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Helps protect the portion of your condo, co-op or townhome in which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are “walls-in” and HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance in Austin
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Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism and more. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Motorcycle Insurance in Austin
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Our motorcycle policies include the basic coverage you may need, like liability coverage, guest passenger liability and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage.

Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance in Austin
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Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business.

I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build.

Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance in Austin
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Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance in Austin
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Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills.

If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire.

Give me a call to get a quote on an ATV insurance policy today!
Get a Quote
Boat Insurance in Austin
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Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

Our team

Melissa Fleming CFP®

Agency Owner - Personal Financial Representative

Melissa is one of the co-founders of the Fleming & Conway agency. Her specialty is Property and Casualty Insurance and enjoys helping inform customers of the types of coverage needed for their specific risk.

Kelly Conway, CIC, CRM

Agent

Kelly is one of the co-founders of the Fleming & Conway Agency. She specializes in Commercial Insurance for the agency and enjoys helping other small businesses grow and protect their assets.

Jennifer Taylor

Customer Service Specialist

Jennifer strives to provide that extraordinary level of customer service you can expect from the Fleming & Conway Agency. She has been with our agency now for over three years and helps customers with their policy servicing needs. She can help answer questions on your policies and make changes to your coverage. As our onboarding specialist, Jennifer also helps so that your transition to Allstate is smooth.

Ana Magana

Office Manager

Ana is our Office Manager and has over 10 years of insurance experience. Ana prides herself on building relationships with customers and helping them find resolutions quickly and efficiently. She is able to help with any billing

Tyler Palk

Licensed Sales Professional

Tyler was born and raised in Round Rock and loves working in the community he grew up in. He specializes in assisting customers with their personal insurance needs including home, car, condo, motorcycle, boat and RV. Tyler takes his time to understand your needs and works to help you on your coverage choices. He can also help you protect your most important asset, your family. Give Tyler a call today to discuss your personal insurance needs.

Amanda Rivera

Customer Care Professional

Amanda is the first voice you will hear when calling the Fleming & Conway Agency. She loves getting to know customers and working to help so questions get answered quickly. Amanda also helps take care of our commercial customer

Our team

Melissa Fleming CFP®

Agency Owner - Personal Financial Representative

Kelly Conway, CIC, CRM

Agent

Kelly is one of the co-founders of the Fleming & Conway Agency. She specializes in Commercial Insurance for the agency and enjoys helping other small businesses grow and protect their assets.

Jennifer Taylor

Customer Service Specialist

Ana Magana

Office Manager

Tyler Palk

Licensed Sales Professional

Amanda Rivera

Customer Care Professional

Local events & news

At the Fleming & Conway Agency Agency, we pride ourselves on our customer service. With the Allstate® Mobile app, our agency can build relationships with customers through a continuous digital connection. For customers, the Allstate Mobile app provides a one-stop-shop for customers to contact my agency, pay their bill, request Roadside Assistance, manage their claim and get rewarded for safe driving with Drivewise. Get started by clicking learn more to download the app today!

In October 2020, our Allstate agency won an award for the 2020 Best of the Best Insurance Agent in Austin. We’re so proud of this accomplishment and would like to thank The Austin American Statesman for presenting us with this award. We would also like to thank all the friends, families, customers and others in the community who voted for us.

Our agency proudly joined Allstate agency owners, financial specialists and staff in May 2020 to raise funds for local food banks and meal programs, including Central Texas Food Bank, to help provide critical support in our community. In honor of our efforts, Central Texas Food Bank received a $20,000 Helping Hands Grant from The Allstate Foundation.

It's been 10 years since we launched our Allstate agency here in Austin. The doors opened in October 2010 and, since that time, we've enjoyed so many rewarding moments with customers and in the community. Helping people protect what matters most to them motivates us every day, and we're excited to see what the future has in store.

Our team helped Texas Advocacy Project receive an Allstate Foundation Helping Hands Grant of $10,000 that will help the nonprofit continue to serve domestic violence survivors in our community. Domestic violence and financial abuse affect every community, including ours. Using tools provided through The Allstate Foundation, Texas Advocacy Project can help empower survivors on the path to safety and security. Thank you for donating to our supply drive!

We’re proud to join with our fellow Allstate agency owners to volunteer with National Center for Missing and Exploited Children. In honor of our service, the organization received an Allstate Foundation Helping Hands Grant of $20,000. The funds will support the organization in its mission to help prevent child abductions, locate missing children and stop child victimization. We’re proud to be among thousands of Allstate volunteers across the country helping local communities thrive.

I’m proud to give my time to help my local community thrive and enable people to realize their hopes and dreams. I recently volunteered at Girl Scouts of Central Texas to support its mission to help girls of Central Texas build character and confidence. To honor my volunteerism, The Allstate Foundation gave a $5,000 Helping Hands Grant to Girl Scouts of Central Texas.

By volunteering at a charity golf tournament, we earned the National Center for Missing and Exploited Children a $17,000 Allstate Foundation Helping Hands grant that will aid the organization’s intentions to prevent abduction, exploitation and abuse of children. We see firsthand the opportunities and challenges facing our area, which is why we believe in the National Center for Missing and Exploited Children’s work. We’re proud to be among thousands of Allstate volunteers around the country who care for their communities by supporting important local causes.

The Cure Starts Now received a $44,000 Allstate Foundation Helping Hands grant in honor of our efforts to support Team Brock, named for the son of Allstate agency owner Melissa Fleming. Brock passed away in 2017 from DIPG, a rare form of pediatric brain cancer. Giving back to Austin through volunteerism is tremendously rewarding and gives our team a sense of fulfillment. We believe when we help others, our community can grow to be stronger and healthier, which is why we’re proud to support the work of The Cure Starts Now.

Melissa Fleming was interviewed by CBS Austin about the dangers of drivers in Texas who have damaged or fake temporary license plates. In 2017 200 fake license plates were spotted on Austin streets by the Austin Police Department. Melissa mentioned in her interview that accidents with uninsured drivers is something that they witness weekly. She explains that her agency can help get your policy updated so that you are covered in these unfortunate incidents.

As a volunteer with Texas Advocacy Project, I recently helped the organization qualify for a $9,000 Allstate Foundation Helping Hands in the Community grant. The grant supports Texas Advocacy Project’s efforts to prevent domestic and dating violence. I see firsthand the opportunities and challenges facing our area, which is why I support the organization’s work. I’m proud to be one of the thousands of Allstate agency owners around the country who care for their communities by supporting important local causes.

In September I joined my fellow Allstate agency owners in Austin to deliver pizzas and say thank you to the medical professionals at Dell Children’s Medical Center of Central Texas. In honor of Life Insurance Awareness month, I encourage Texans to schedule life insurance check-ups to make sure you’re protecting your family. Schedule your check-up with me today!

Frequently Asked Questions

What are your agency hours?

Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed

Are you open on weekends?

Saturday: Closed
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: Spanish, English

Do you have more than one location?

2251 Double Creek Dr, Round Rock, TX

Fleming & Conway Agency is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.

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